This accessibility statement applies to the TfC website

TfC works hard to ensure that its website is accessible to a wide audience. We listen and respond to feedback and follow established standards for design and accessibility.

We’re helping our website visitors by:

Making sure the TfC website meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

The TfC website has been built so that as many TfC visitors as possible can use it. You should be able to:

  • Zoom in, without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader.
  • Our brand colours have been chosen to help make webpages easy to read.

We know that some people have trouble with reading text on certain colours. You may be able to use your own colours with your browser.

The TfC website uses cascading style sheets for visual layout. If your browser or browsing device does not support style sheets, the content of each page is designed to be still readable.

Supported Browsers and Mobile Devices

We’ve made the TfC website text as simple as possible to understand. Please note that this website may not function correctly if you are using an older browser e.g. Internet Explorer. So it’s recommended that you use newer browsers like Google Chrome or Microsoft Edge.

If you need extra help in using computers, the web and assistive technology, we recommend you visit the site BBC My Web My Way. This site has videos and information to help you use the accessibility features of your computer and how to make it easier to use the web.

How accessible is the TfC website?

The TfC website is partially compliant with the WCAG version 2.1 AA standard, due to the non-compliances listed below:

Non-accessible content

The content listed below is non-accessible for the following reasons:
Discernible text in links (we tend to use “click here”, “learn more”, etc instead of what the link is).
Incorrect heading levels and skipping heading levels. Examples are H1 and then the next is a H3.
Not all content is useable by keyboard-only users.

Reporting accessibility issues

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, get in touch below:

Contact: Jessie Buchanan 
Phone number: 07810071826

Preparation of this accessibility statement

This statement was prepared on 7th June 2023.

Helpful websites

The websites below offer advice on making your device easier to use if you have a disability. Please note that TfC is not responsible for content on these sites.

Please tell us if you’ve come across any accessibility issues which would help improve the TfC website.